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  • Privacy Policy

    Privacy Policy

    MRKT and its affiliated entities (collectively “MRKT”, or “we”) respect individual privacy and value the confidence of its customers and business partners. MRKT is committed to upholding the highest ethical standards in its business practices. Accordingly, MRKT adheres to strict standards in connection with the collection, use and disclosure of Personal Information, consistent with the laws of the countries in which MRKT conducts business.


    This Privacy Policy (“Policy”) applies to our mobile application, associated website(s) or to any website that includes a link or reference to this Policy (hereinafter together referred to as the “Application”) and describes how MRKT handles Personal Information and the choices available to visitors of our sites and to users of the Application (“you”) regarding collection, use, access and how to update and correct your Personal Information.


    Personal Information we collect


    We collect data, including Personal Information that you provide on our Application and as you use the Application. “Personal Information” includes information that can be used to identify you as a natural person, directly or indirectly, in particular in combination with other information available to us and specific to your identity as a natural person, that may include your:

    Contact details

    • Name;
    • Shipping & Billing Addresses;
    • Phone number;
    • Photography;
    • Email address.

    Payment information

    • Data related to your credit card and any means of payment you may use on the Application;

    Cookies and other tracking technologies may be used in connection with Personal Information. For more information, please review our Cookies Policy.


    MRKT aims at keeping the Personal Information we hold is accurate and up-to-date. Please ensure that the Personal Information you communicate to us is accurate and up-to-date.


    If you fail to provide certain personal data when requested, we may not be able to perform the services over the Application (such as providing a product or service you requested), or we may be prevented from complying with our legal obligations.


    How we use your Personal Information


    We only collect, use and store your Personal Information for the purposes of operating our business, delivering, improving and customizing our Application, as well as services we provide, sending direct marketing and other communications related to our business, products and services, providing you with information and services that you request from us, and for other legitimate purposes permitted by applicable law. As the case may be, we will provide you with the basis of such legitimate purposes upon its occurrence, prior to implementation of the related processing.


    MRKT collects Personal Information for a variety of purposes, including the following:

    • Performance of a contract executed between you and MRKT, such as the terms of use of the Application;
    • Providing you with our services over the Application;
    • Respond to an inquiry from you or sending communications to you for direct marketing from MRKT or customer survey purposes, either directly from MRKT;
    • Providing you with customer service and technical support;
    • Personalize your experience on the Application;
    • Improving the operation of the Application and/or help adjust the content of the Application to the general geographic location of you and for reporting purposes.

    Please note that we do not share such information with third parties for their direct marketing purposes.


    Where required or permitted by applicable law, we also use or disclose your Personal Information to limited third parties when we believe, in good faith, that such use or disclosure is reasonably necessary to (i) comply with the legal obligation bearing on MRKT, (ii) enforce or apply the terms of any agreement to which MRKT is a party, or (iii) protect the rights, property or safety of MRKT, MRKT’s users, or others.


    How we share your Personal Information


    Any Personal Information collected via the Application or when you contact MRKT’s sales, user or technical support, will be processed in the United States by MRKT. We may share your personal Information with our affiliated entities and other third-party business partners, providers, vendors or contractors acting on our behalf and under our instructions, whether located inside and outside of the European Union (“EU”) or the Economic Area (“EEA”), for the purposes of operating our business, delivering, improving, and customizing our Application as well as our products and services, sending direct marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law or otherwise, and when needed, with your consent.


    Therefore, we may share Personal Information in the following ways:

    • Within MRKT and any of our affiliated entities located inside or outside of the EU/EEA, for purposes of data processing or storage;
    • With MRKT’s business partners, vendors, authorized third-party agents or contractors to provide our products and services or facilitate transactions. Examples include, but are not limited to: processing or orders, hosting and improving the Application and providing support.
    • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by another company;
    • As the case may be, for further protection of your privacy, MRKT will share your Personal Information in aggregated and/or de-identified form that cannot be used to identify you;

    Personal Information collected via the Application and related to your profile may be shared with other users of the Application, in order to benefit from the services provided through the Application.


    Where mandated or permitted by applicable law, regulation or legal process, we will disclose your Personal Information to law enforcement officials, government authorities or other third parties, located inside and outside of the EU/EEA, where such disclosure is in accordance with due process of law and binding upon MRKT, to the extent necessary to comply with legal process or meet national security requirements, protect the rights, property, or safety of MRKT, its business partners, you, or others.


    Transfer, processing and storage of Personal Information


    As a global organization with affiliated entities located inside and outside of the EU/EEA and business processes in operation across borders, we may transfer your Personal Information to MRKT.com LLC, a fully-owned Georgian subsidiary, to any MRKT affiliate entity worldwide or to third-party business partners, providers, vendors, or contractors, that are located inside or outside of the EU/EEA, for purposes described in the section “How we share your Personal Information” above, including for the purpose of data processing or storage on behalf and under the control of MRKT.


    MRKT will perform any cross-borders transfer in compliance with applicable privacy and data protection regulations, including Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data (“GDPR”). Where mandated by applicable law, to ensure that your personal data does receive an adequate level of protection, MRKT implements the appropriate measures to ensure that your Personal Information is treated across MRKT affiliated entities and by the aforementioned third parties in a way that is consistent with and which respects the applicable privacy and data protection laws. Measures consist of Standard Contractual Clauses.


    Links to third-parties’ sites or applications


    The Application may contain links to third-party sites or applications that are operated by companies outside of our control. Your activities on those third-party sites or applications will be solely governed by the privacy policies and procedures of those third parties. MRKT takes no responsibility whatsoever for the content or information practices of such third parties and encourage you to review the privacy polices of these third parties before disclosing any information on their sites or applications.


    Security and confidentiality of your Personal Information


    The security and confidentiality of your Personal Information is important to us. We implement appropriate physical, administrative, and technical measures and safeguards designed to protect your Personal Information from loss, theft, misuse, alteration, unlawful or unauthorized access, use, or disclosure.


    MRKT also relies on reasonable measures to safeguard Personal Information in our possession, including:

    • Enforcement of policies and procedures on Personal Information use, security and confidentiality;
    • Restricting access to Personal Information to only those employees and third-party service providers on a “need to know” basis and under strict confidentiality requirements;
    • Use of technologies to safeguard data during transmission, such as SSL encryption for some of the data that you provide via the Application and using appropriate security measures to safeguard the data we collect and possess;
    • Use of industry-standard measures and processes for detecting and responding to inappropriate attempts to breach our computer systems and networks.

    The Internet and any communication thereon cannot be guaranteed to be secure at all times, and we cannot ensure or warrant the security of any Personal Information you provide us through this technology. In this regard, we have procedures to deal with any suspected data security breach and will notify you and any regulator of a suspected breach where required to do so.


    Retention of Personal information


    We will retain your Personal Information for only as long as needed to fulfill the purposes for which it is collected. We will retain and use your Personal Information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets and enforce agreements to which MRKT (or any of our affiliated entity) is a party.


    You have the right to access, free of charge, obtain a paper or electronic copy, review, correct and update all your Personal Information stored by us, notably to confirm its accuracy. Subject to any relevant legal requirements and exemptions, you may also oppose to or limit the processing or your Personal Information or request that certain of your Personal Information be deleted from our files.


    If you reside within the EU, you may also exercise you right to portability of your Personal Information where the lawful basis for the processing is (i) (a) a contract or (b) your consent and (ii) by automated means. Please note that such a request could be limited to the sole Personal Information you provided us with or that we hold at that given time and subject to any relevant legal requirements and exemptions, including identity verification procedures.


    MRKT will make reasonable efforts to comply with the aforementioned requests, unless such requests are prohibited by law, or there is a legitimate purpose to retain your Personal Information, in which case we will inform you without undue delay. We reserve the right to verify your identity before any request relating to your Personal Information processed by us. Please direct any questions about your Personal Information using the contact details provided at the end of this Policy.


    Any individual who wishes to opt out can do so freely and at any time by contacting MRKT at using the contact details provided at the end of this Policy, further to the information process relating to the new purpose or clicking on the link within each of our marketing communications.


    Children’s Privacy


    MRKT encourages parents and guardians to take an active role in their children's online activities. MRKT does not sell or offer its products and services to children. As such, our Application is designed for adult user interaction. We do not intentionally collect Personal Information from children under the age of 18. If you are a parent or legal guardian of a minor under the age of 18 and believe that the minor has disclosed Personal Information to us, please contact us using the contact details provided in this Privacy Policy.


    Choice and Opt-Out


    Subject to your choices, we may also send you direct marketing communications via email. In addition to the “unsubscribe” link contained in each of our e-mail marketing communications, you may opt-out freely and at any time from receiving MRKT newsletters or other e-mail marketing communications from MRKT by sending an e-mail.


    We may send you service communications relating to the products or services we provide you via email (e.g. to inform you about changes to the product or service you requested from us, revisions of our terms and conditions or this Policy). As such service communications are necessary for the purposes of providing you with our products or services or complying with our legal obligations, you will not be able to opt-out from receiving them.


    Updates to this Policy


    We reserve the right to update this Privacy Policy from time to time in order to reflect any changes to our products or services or to comply with changes in our legal and/or regulatory obligations. We will post the revised version on the Application, with an updated revision date. Where such changes to our Privacy Policy are substantial, we will also notify you by other means prior to the changes taking effect, such as by sending you an email notification. By continuing to use our Application thirty days after such revisions are in effect, you will be deemed to accept and agree to the revisions and to abide by them.


    Your Privacy at a Glance


    Purpose:

    • Performing the terms of use.
    • Providing you with our services over the Application.
    • Respond to an inquiry from you or sending communications to you for direct marketing from MRKT or customer survey purposes.
    • Providing you with customer service and technical support.
    • Personalize your experience on the Application.
    • Improving the operation of the Application and/or help adjust the content of the Application to the general geographic location of you and for reporting purposes.

    Lawful basis:

    • Necessary to perform a contract.
    • Necessary to perform a contract.
    • Our legitimate interest to manage our customer relationship.
    • Necessary to perform a contract.
    • Our legitimate interest to manage our customer relationship.
    • Our legitimate interest to improve our services.

    Relevant Personal Information:

    • Contact details.
    • Contact details.
    • Contact details.
    • Contact details.
    • Contact details. Your interactions over the Application
    • Your interactions over the Application.

    Retention period:

    • 10 years after the termination of your account.
    • 2 years after the termination of your account.
    • 2 years after the termination of your account.
    • 2 years after the termination of your account.
    • 2 years after the termination of your account.
    • 10 years.

    Contact


    If you have any question or would like to enquire about MRKT’s privacy practices and this Policy, the use of your Personal Information, object to or restrict MRKT’s use of your Personal Information for direct marketing purpose or request deletion or correction of such Personal Information, please contact us at:

    • MRKT
    • Address: 1 Central Park South, New York, NY 10019, United States
    • Email: support@mrkt.com
    • Phone: +12024920255

    If you are not satisfied with our answer or the way we process your Personal Information pursuant to this Privacy Policy, you may also have the right to lodge a complaint with a data protection authority or a Court of competent jurisdiction. If you reside within the European Union, a list of national data protection authorities can be found here:


    http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html